Customer Testimonials

Step by Step has completed multiple home inspections for my clients. They are always courteous,
thorough, and informative. The reports are received quickly and are very thorough. I refer others to Step
by Step without hesitation.

This is the fourth time I’ve used Step by Step Inspections. I recommend them highly. They are
professional, honest, thorough, knowledgeable, and willing to take the time to explain things.

We’ve worked with Step by Step Inspections on 2 properties, and each time have been impressed and
appreciative of your thoroughness and professionalism. The speedy delivery of the reports we also
appreciate! Thank you so much for accommodating us multiple times!

Pleased with the completeness of the inspection and the quality of the reporting. The pictures really
help clarify each of the items discovered.

Thank you so much for being flexible, punctual, thorough, and for being honest with us. This is our first
time building a house and you have helped to put our minds at rest. The reports were returned to us in
remarkable timing and was so detailed and easy to understand.

Very professional, experienced, and thorough. We’re thankful to have had Step by Step perform our
inspection for us.

I highly recommend Step by Step Inspections!!! Trying to help save me money, the owner of the home I
am buying, provided me with the inspection report she just had done 5 months ago. However, after I
read that Inspector’s Report, I knew I still needed to have Step by Step come out and inspect. His
inspection was more detailed and complete than the other “well known” company’s. The Inspection
Report had pictures and descriptions of all items of concern/needing repair. He provided pictures and
noted the location of important items like the water shut off valve, hot water heater, electrical panel
and HVAC unit. He also noted recommendations on things I could do to prevent future problems from
developing. He didn’t just inspect the “big, expensive things”. He checked everything….things you
wouldn’t even think about checking. That was a HUGE benefit to me, because a bunch of little things can
add up to be a lot…which was the case in another home Step by Step had inspected for me. The
thorough inspection of that property saved me from making a big mistake and buying a home where I
would’ve been in over my head with all of the repairs I would’ve had to make! That was the best money
I ever spent…even though it was for a home that I didn’t buy! Knowing that Step by Step inspected this
property and provided me with a “clean” inspection report (just a few minor cosmetic things) I am 100%
Confident that I am making a good decision to proceed in buying this home!

Marty provided an outstanding report. He saved me the headache of buying a lemon (house). His report
went beyond my expectations. In the follow up telephone conversation, he was pleasant and took the
time to explain all my questions regarding his comments in the report. I would say, if he missed any
issues with this house you can trust it was not intended. I feel that his report was so through it surprised
the seller/agent. Thanks to Marty job well done. High recommendation.

You do excellent work. I appreciate how thoroughly you inspected my house. Thank you.

Always a thorough inspection. Step by Step Inspections gets all my business because I know things are
done right and my customers are getting a thorough inspection every time.

Step by Step Inspections is very through and provided good explanations during the inspection. The
report addressed the issues discussed both major and minor and the pictures provide a good level of
visualization of what needs to be corrected. I will recommend your firm as my number one choice to
anyone buying or selling a home. Thanks again!

Very responsive via phone and email. Step by Step is extremely professional and knowledgeable. I
arrived to the house about 10 minutes prior to our schedule appointment and they were already there
inspecting the roof. They answered questions I had during the inspection and after. I contacted several
home inspectors and Step by Step was by far the most accommodating and reasonably priced. The
thorough and detailed report arrived the same day. I had follow-up questions a few weeks after and
they were again very responsive. Highly recommend!! Thank you! I appreciate your help during this

I always recommend Step by Step Inspections to all our clients and anyone else looking for an inspector!